Politique d’expédition

SHIPPING & DELIVERY POLICY

Last updated June 28, 2022

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://gtgroups.ca/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store and curbside pickup is available for All purchases. Pickups are available Monday to Friday from 9:00 AM to 5:00 PM EST. An email confirmation will be sent to you when your order is ready to pick-up. Please bring your proof of purchase and pick up your items by the warehouse door (side door).

Shipping Fees

We offer shipping at the following rates:


 Canada Post Expedited Parcel
1-2 Business Days 		Canada Post Xpresspost
1-2 Business Days
Canada Post Priority
1 Business Day
Canada Post Standard
5-14 Business Days
1.5 kg
__________
$15.99 - $25.99
__________
$12.99 - $18.99
5 - 10 kg
__________
$79.99 - $99.99
__________
$56.99 - 79.99
10 - 15 kg
__________
__________
__________
$ 69.99

All times and dates given for delivery of the products are given in good faith but are estimates only. Shipping and handling times strictly depend on order size/weight, destination/distance and carrier method. 

DO YOU DELIVER INTERNATIONALLY?

We offer shipping to the following countries:
  • Canada
  • United States
Free shipping is not valid on international orders.

For information about customs process:
  • Email gtripod@gtgroups.ca
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://gtgroups.ca/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: