IMPORTANT Ordering Information for Schluter®-DITRA-HEAT Cables
Do not purchase a heating cable that is the same size as the area to be tiled; you will be left with too much heating cable!
Very important: Never CUT or modify the heating cable in any way. This would change the cable resistance, will cause damage to the cable, and could cause cable overheating.
A cable spacing of 3 studs is standard.
The cable may also be spaced at continuously alternating 3 stud – 2 stud intervals in isolated areas or over the entire floor. This practice may be desirable to increase heat output (e.g., over uninsulated on or below grade concrete subfloors) or to consume more cable length in a given area (e.g., when using the standard 3 stud spacing doesn’t allow the selected cable to fit the floor area and respect minimum spacing requirements from walls, partitions, etc.)
A cable spacing of 4 studs is not recommended, as it can produce inconsistent floor surface temperatures.
Minimum spacing from walls, partitions, and fixed cabinets is 2" (50 mm).
Minimum spacing from other heat sources (baseboard heaters, other fixed heating devices, fireplaces, etc.) is 8" (200 mm).
The minimum spacing from any plumbing drain and forced-air heating duct is 4" (100 mm).
The minimum spacing from the centerline of toilet drains is 7" (180 mm).
NEVER install the heating cable under vanities with no air space beneath, bathtub platforms, freestanding bathtubs with no air space beneath, kitchen cabinets and islands, any other fixtures in storage or clothing closets. Excessive heat will build up in these confined spaces and may cause cable overheating.
NEVER install the heating cable under or through a wall, partition, or floor.
NEVER install the factory splice (i.e., the black plastic junction between the cold lead and gray heating cable) in the wall. This will cause overheating, system failure, and could cause damage. This splice must be installed entirely under the floor covering, as shown in the heating cable installation instructions.
It is helpful to plan the location of a buffer zone, as it is not always possible to predict where the heating cable will end. The buffer zone is an area where heating is not essential, typically behind a toilet or adjacent to a door opening. This area allows for the placement of the excess heating cable. Heating cables may also be installed 6" (150 mm) from the wall to create a buffer zone.
Heating cable testing is required while the heating cable is on the spool and at two subsequent steps during installation to ensure cable quality and for warranty purposes. A megohmmeter is required for the insulation resistance testing of the heating cables. Insulation resistance testing is strongly recommended.
Consult a qualified electrician before ordering DITRA-HEAT heating cables to ensure you order the correct voltage for your installation.
Product type:
cable
Voltage:
120 V
Cable area:
1 m² (10.73 ft²)
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Refund Policy
Golden Tripod Group Return Policy:
No exchanges or returns for the personal hygiene items, for instance, Respirators.
The customer is required to pay the return shipping fees. The order shipping cost is not refundable because the shipping service has been provided.
For Returns with unopened boxes, we may charge a 25% Restocking fee only.
Returns with open boxes but brand-new conditions with original box, we may charge a 15% Depreciation and a 25% Restocking fee.
There is no refund for used products.
Regarding Manufacture damages returns for the electricity and plumbing products, the customer must submit in writing from a specialist, such as licensed electrician and plumber, and attach their licensing. This isto confirm damages are not because of incorrect installation.
For all damaged shipments that require immediate replacement, the customer must provide all the photos and document proofs required as soon as possible. The claim must be submitted in writing to Golden Tripod Group within Five (5) days after receiving the product with proof of date received.